Privacy Policy

Sundance Supply Privacy Policy for http://www.sundancesupply.com

“Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBB OnLine Privacy Program we have made a commitment to meet the programs’ strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org.”

Better Business Bureau OnLine is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by Better Business Bureau. By displaying the Better Business Bureau’s BBBOnLine Privacy Program trustmark, this web site has agreed to notify you of:

What personally identifiable information of yours or third party personally identification is collected from you through the web site.

The organization collecting the information.

How the information is used.

With whom the information may be shared.

What choices are available to you regarding collection, use and distribution of the information.

The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Sundance Supply’s control.

How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact Robert Daley by email info@sundancesupply.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact Better Business Bureau Privacy Program http://www.bbbonline.org. The Better Business Bureau OnLine will then serve as a liaison with the Web site to resolve your concerns.

What is a privacy statement and why do you publish one?

A privacy statement explains how a website collects information about its users. It also describes the ways in which it uses this information.

Sundance Supply is publishing this statement so that you, our customers, will understand the premium we place on your patronage. This site uses SSL (Secure Sockets Layer) which is an industry standard protocol used for secure transmission of data across the Internet. SSL protects the loss, misuse and alteration of the information under our control. We know that you place your trust in us when you give us your personal information. In return, we want to disclose exactly how we plan to safeguard this data.

What information do you collect about your users?

Different parts of the Sundance Supply website prompt you for different types of information. For example, we ask you for your name, address, phone number, fax number, email address and credit-card number if you are placing an order.

What do you do with the information you gather?

We do not give out your personal information to any person, organization or list-management firms. Except in the case of processing your order we use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Your information is used by us for the sole purpose of processing the order you have requested.

We may also need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

If you have built a greenhouse, or similar structure with polycarbonate, we will send you an email or post card inviting you to participate in our photo contest. If you win your photo is used on our website and any comments may be used in our customer comments page. Typically we list the persons name and state, but do not list the city. Upon request we would just list the greenhouse owners first name and state. That is it, no regular mailings or emails! User who do not wish to receive an email or post card simply E-mail us

Other Privacy Caveats

Here are a couple of other things we thought you’d like to know:

This site contains links to other sites. Sundance Supply cannot take responsibility for the privacy practices or the content of the sites we link to. These sites may make chat rooms, forums, message boards, and/or newsgroups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Please read the privacy policy of the linked sites because their privacy practices may differ from yours.

Some of our business partners use cookies on our site (for example, Verisign). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please feel free to contact us!

You can request access to review your personally identifiable information that we collect online and maintain by sending an email to info@sundancesupply.com or by sending U.S. mail to PO Box 2066, Ridgway, CO 81432. We use this procedure to better safeguard your information.

You can request access to correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Polycarbonate Greenhouse and Sunroom Building Supplies